Answers by robertdemo - Data Lab Help Desk

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Data Explorer Systems offline (Feb 2)

answered Feb 2 | 1 view

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Installing a custom package on astro data lab

answered Nov 19, 2025 | 1 view

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Unable to make any queries since LS10 outage

answered Oct 29, 2025 | 1 view

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cross-matching query is timing out

answered Oct 29, 2025 | 1 view

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Data Explorer Down

answered Sep 12, 2025 | 1 view

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i was trying to login in my account in notebook, it was giving the output anonymous.

answered Aug 15, 2025 | 1 view

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Looks like the stale DB problem is back!

answered Aug 13, 2025 | 1 view

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SIA server down?

answered Aug 11, 2025 | 1 view

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Can't access personal tables in myDB

answered Aug 7, 2025 | 1 view

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unable to load a csv catalogue

answered Jul 25, 2025 | 1 view

+1 vote

how do I see my user space

answered Jul 18, 2025 | 1 view

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New xmatch service not available, old xmatch service doesn't show Datalab tables?

answered Jun 25, 2025 | 1 view

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error: unable to load catalogs

answered Jun 25, 2025 | 3 views

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SIA search using a box in galactic coordinates

answered Jun 25, 2025 | 1 view

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Installing celerite and jplephem

answered Jun 25, 2025 | 1 view

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Error: 'SyntaxError' object has no attribute 'message'

answered Mar 21, 2025 | 66 views

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Query Error: "relation 'decaps_dr1.meas' does not exist" in Astrolab Jupyter Notebook

answered Mar 13, 2025 | 69 views

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async returns error

answered Feb 15, 2025 | 73 views

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Status show sync and async not working. I suspect they dropped out around 3 AM. Can you restart?

answered Jan 18, 2025 | 90 views

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