SIA web interface does not download images

Question

Hi,

I am trying to download LS DR8 images via the web interface. The attached screenshot shows the query output for RA, Decl. = 176.7669883 19.550795, a field covered by DESI LS. The thumbnails are empty which suggests that something is not working. Indeed, the download does not return any images. If I change it to a different image source (e.g,. NOAO), I get the same result.

Is there any technical problem with the download server? Is there any alternative to download LS images? I tried the python datalab package but this doesn't work either. :(

Cheers,

Steve

Answer 1

Hi Steve,  Thanks for letting us know.  The cutout tool was trying to access a database that is currently being rebuilt, it's been switched to the backup server and should be working again.  Please let us know if the problems continue.

Comments

Hi, Thanks a lot for your quick reply! :)