The provided security token is invalid.

Question

Hi,

I'm using "query interface" webpage to make ADQL query, but I kept seeing "The provided security token is invalid." The results couldn't be downloaded. I tried this when log-in and log-off.

Could you give me some help? Thanks.

Best,

Shenming

Answer 1

Hi Shenming, thanks for reaching out. If I understand correctly, first you were logged in and got the "invalid token" message? If yes, it's because the token has expired. Then you logged out, and still no success, correct? Please log in again. This should fetch a fresh token and your queries should work.

Please let us know if it still doesnt work.

Best,

Robert

Comments

Hi Robert,
Thank you very much for your quick reply. I tried logging in again but still had this issue. I tested it both in Safari and Chrome. Do I have to log in to make the query on the webpage? I can also try TAP.
Best,
Shenming

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Hi Shenming, please try again, it should work now, including when being not logged in. We had indeed a small bug in the form, introduced a few days ago.

Thanks for your patience and for alerting us to the issue.

Cheers,
Robert

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Hi Robert,

Sorry for the delay. I tried cleaning the history in Chrome and now it works (without being logged in). Thank you very much.

Best,
Shenming